09-08-2019 11:54 PM
@stewmc : If on contract, try logging into your My EE account online & go to Menu / Manage Device / Roaming Abroad and also Call Abroad and Premium rate. They will show as ticked if roaming and calling abroad is activated. If they are not ticked, can you activate these settings?
10-08-2019 08:44 AM
Good Morning @stewmc.
Welcome to the community.
Have you been able to follow the advice previously provided?
Are you now able to call and text?
10-08-2019 09:32 AM
10-08-2019 09:52 AM