by Vincesheff89

Cannot call home from USA despite having roaming

I am unable to call home as I cannot change my call barring settings on my samsung galaxy s7 as I do not know the password. Can anyone help me please?

EE Community Support Team

Re: Cannot call home from USA despite having roaming

Hello there @Vincesheff89


Thanks for coming to the community.


Our customer services team will be able to help remove the international bars.


I recommend logging into your My EE account on your phone's browser (not the app) or a computer.


Once you're logged in, a chat window will pop up when an advisor is available.


If you can't get in contact with chat, please get in touch from an alternative phone.


Hope you are having a great time 🙂

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