by Vincesheff89
Visitor

Cannot call home from USA despite having roaming

I am unable to call home as I cannot change my call barring settings on my samsung galaxy s7 as I do not know the password. Can anyone help me please?

1 REPLY 1
by
EE Community Support Team

Re: Cannot call home from USA despite having roaming

Hello there @Vincesheff89

 

Thanks for coming to the community.

 

Our customer services team will be able to help remove the international bars.

 

I recommend logging into your My EE account on your phone's browser (not the app) or a computer.

 

Once you're logged in, a chat window will pop up when an advisor is available.

 

If you can't get in contact with chat, please get in touch from an alternative phone.

 

Hope you are having a great time 🙂

Can't find what you're looking for?

One of these options may help you find the answers you need.

Let's get started

Join the EE Community to ask, answer, learn and share.