by Lapomme
Explorer

Cannot call from abroad

my phone is set up for roaming and I am able to send and receive messages and use my roaming data. But I am not able to make any calls. Can someone advise how I can get this sorted? I am in Spain. 

3 REPLIES 3
by
EE Community Support Team

Re: Cannot call from abroad

Morning @Lapomme

 

Thanks for posting on the community.

 

What happens when you try and make calls?

 

Can you send text messages?

 

Speak soon, Leanne.

by Lapomme
Explorer

Re: Cannot call from abroad

Hi Leanne

I seem to be able to send and receive texts. But when I try and call a number it tells me that the service/function is not available and to contact customer services.

Sent from my iPhone
by
EE Community Support Team

Re: Cannot call from abroad

Hi @Laponme

 

Thanks for the reply 🙂

 

I have sent you a private message on here to get some details.

 

Thanks, Leanne.

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