by Ukbakrol
Visitor

Cannot call Uk from spain.

I cannot call Uk numbers from spain. It keep saying this service is not available please contact customer service. I restarted the phone, chose manual and automatic carrier option. Try other option as well as per EE forum.

1 SOLUTION

Accepted Solutions
by Grand Master
Grand Master
Solution

Re: Cannot call Uk from spain.

Hi @Ukbakrol 

 

Log into your online account and then menu - Manage device, make sure you have activated roaming and international calls.

Or

From the MyEE app current usage - controls, activate use phone abroad and make international and premium calls

Thanks




To contact EE Customer Services dial 150 From your EE mobile or 07953 966 250 from any other phone.

EE standard opening hours are 8am to 9pm weekday, 8am to 8pm on weekends.
1 REPLY 1
by Grand Master
Grand Master
Solution

Re: Cannot call Uk from spain.

Hi @Ukbakrol 

 

Log into your online account and then menu - Manage device, make sure you have activated roaming and international calls.

Or

From the MyEE app current usage - controls, activate use phone abroad and make international and premium calls

Thanks




To contact EE Customer Services dial 150 From your EE mobile or 07953 966 250 from any other phone.

EE standard opening hours are 8am to 9pm weekday, 8am to 8pm on weekends.

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