by J1mcm Investigator
Investigator

Cancel voicemail while abroad

I'm currently in Oman and have forgotten to cancel my voicemail before leaving the UK. Texting 150 VM off won't work. Is there any other way of switching it off without phoning customer services an running up a large bill whilst in a queue please?!

1 SOLUTION

Accepted Solutions
by
EE Community Support Team
Solution

Re: Cancel voicemail while abroad

Hi @J1mcm

 

I recommend logging into your My EE account on your phone's browser (not the app) or a computer. Once you're logged in, a chat window will pop up when an advisor is available.

 

If you can't get in contact with chat, please get in touch from an alternative phone.

 

Enjoy the rest of your trip 🙂

 

Chris

4 REPLIES 4
by J1mcm Investigator
Investigator

Re: Cancel voicemail while abroad

Is there an EE employee on line who can advise on this via chat please. I am on a private EE contact by the way..

by
EE Community Support Team
Solution

Re: Cancel voicemail while abroad

Hi @J1mcm

 

I recommend logging into your My EE account on your phone's browser (not the app) or a computer. Once you're logged in, a chat window will pop up when an advisor is available.

 

If you can't get in contact with chat, please get in touch from an alternative phone.

 

Enjoy the rest of your trip 🙂

 

Chris

by J1mcm Investigator
Investigator

Re: Cancel voicemail while abroad

Many thanks to Chris for the advice. I followed the advice and all is now well in the world!

by
EE Employee

Re: Cancel voicemail while abroad

Brilliant @J1mcm

 

I'm glad you are now sorted.

 

Many thanks,

 

Lee

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