by Sooty123
Visitor

Can you use your allowances in turkey

 
1 SOLUTION

Accepted Solutions
by Grand Master
Grand Master
Solution

Re: Can you use your allowances in turkey

@Sooty123

 

Turkey is not included in your EU allowance under EU roaming.

 

Customers can take their UK allowances to Austria, Azores, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Canary Islands, Denmark, Estonia, Finland, France, French Guyana, Germany, Gibraltar, Greece, Guadeloupe, Guernsey, Hungary, Iceland, Ireland, Isle of Man, Italy, Jersey, Latvia, Liechtenstein, Lithuania, Luxembourg, Madeira, Malta, Martinique, Mayotte, Monaco, Netherlands, Norway, Poland, Portugal, Reunion Islands, Romania, San Marino, Saint Martin (French), Saint Barthelemy, Slovakia, Slovenia, Spain, Sweden, Switzerland and Vatican City (Italy).

Customers on a new Max plan can take their UK allowances to the above destinations as well as Australia, Canada, Mexico, New Zealand and USA.

Note: Turkey (you may connect to a Turkish network in Northern Cyprus) and Andorra are outside the EU/EEA and not included in our European Roaming Zone.

 

https://shop.ee.co.uk/international/travelling-abroad#destinations

 

Thanks




To contact EE Customer Services dial 150 From your EE mobile or 07953 966 250 from any other phone.

EE standard opening hours are 8am to 9pm weekday, 8am to 8pm on weekends.
3 REPLIES 3
by Grand Master
Grand Master
Solution

Re: Can you use your allowances in turkey

@Sooty123

 

Turkey is not included in your EU allowance under EU roaming.

 

Customers can take their UK allowances to Austria, Azores, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Canary Islands, Denmark, Estonia, Finland, France, French Guyana, Germany, Gibraltar, Greece, Guadeloupe, Guernsey, Hungary, Iceland, Ireland, Isle of Man, Italy, Jersey, Latvia, Liechtenstein, Lithuania, Luxembourg, Madeira, Malta, Martinique, Mayotte, Monaco, Netherlands, Norway, Poland, Portugal, Reunion Islands, Romania, San Marino, Saint Martin (French), Saint Barthelemy, Slovakia, Slovenia, Spain, Sweden, Switzerland and Vatican City (Italy).

Customers on a new Max plan can take their UK allowances to the above destinations as well as Australia, Canada, Mexico, New Zealand and USA.

Note: Turkey (you may connect to a Turkish network in Northern Cyprus) and Andorra are outside the EU/EEA and not included in our European Roaming Zone.

 

https://shop.ee.co.uk/international/travelling-abroad#destinations

 

Thanks




To contact EE Customer Services dial 150 From your EE mobile or 07953 966 250 from any other phone.

EE standard opening hours are 8am to 9pm weekday, 8am to 8pm on weekends.
by Grand Master
Grand Master

Re: Can you use your allowances in turkey

Thanks. @Northerner. Forgetting my Europe :(.

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by
EE Community Support Team

Re: Can you use your allowances in turkey

Hello there @Sooty123

 

Thanks for posting on the community.

 

I can see @Northerner has provided some great information for you.

 

If you're with us on a pay monthly account text ROAMING to 150 to make sure you're set up to use your phone abroad.

 

For full information see our EE Roaming getting ready to use your phone abroad post.

 

Thanks, Leanne 🙂

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