by Gazza333 Investigator
Investigator

Can tether my iPad but not my laptop ??

I’m on max plan.  Whilst in Europe I can tether my iPad to phone no problem. When I try to tether laptop it seems to go on for one second after inputting passcode then goes off again.  This is driving me mad. The laptop can tether to a colleagues phone no problem though 

5 REPLIES 5
by
EE Community Support Team

Re: Can tether my iPad but not my laptop ??

Hi @Gazza333

 

Welcome to the community.

 

What is the make and model of your phone and what is the model of your laptop?

 

I'll do my best to help.

 

Chris

by Gazza333 Investigator
Investigator

Re: Can tether my iPad but not my laptop ??

Hi Chris iPhone 8 and my computer is a dell latitude e550. Weirdly the computer can connect to a friends phone hotspot and I can connect to my phone hotspot with my iPad but not my laptop. I don’t have a limit to the number of connections on my phone set and have had 3 devices connected before

 

many thanks for any help 

 

gary

 

by
EE Community Support Team

Re: Can tether my iPad but not my laptop ??

Thanks for the info, @Gazza333.

 

Have you tried forgetting the network on the laptop and turning the personal hotspot off then on through your phone settings?

 

It may also be worth trying to connect to a different Spanish mobile provider:-

 

On the iPhone 8, tap Settings >>> Carrier >>> Toggle Automatic OFF

 

Please let me know how you get on.

 

Chris

by Gazza333 Investigator
Investigator

Re: Can tether my iPad but not my laptop ??

I will try that thanks. It’s just strange how I can connect with my iPad .

Sent from my iPhone
by
EE Community Support Team

Re: Can tether my iPad but not my laptop ??

Let me know what happens, @Gazza333. 🙂

 

Chris

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