11-08-2019 08:29 PM
@Ejb168 The usage of WiFi has nothing to do with EE, login to your EE online account and from within manage this device enable ROAMING and then enable call abroad and premium rate numbers, then restart the device.
11-08-2019 08:31 PM
@Ejb168 : Where are you abroad?
If on contract, did you activate roaming on your EE a/c before you left UK by texting ROAMING to 150?
Often just rebooting the phone is the simple remedy. Otherwise try logging into your My EE account online & go to Menu / Manage Device / Roaming Abroad and also Call Abroad and Premium rate. They will show as ticked if roaming and calling abroad is activated. If they are not ticked, can you activate these settings?
Using WiFi has nowt to do with the EE mobile service.
11-08-2019 08:34 PM