by Patrus1
Visitor

Can't use make calls and messages abroad but can use my data EE help please?

Im currently on holiday in Poland. On my contract it said I can use my calls, messages and data abroad as normal as I can use it back at home in uk. Well my data works all fine, no signal problem or nothing. When it comes to calls when ever I try to make a call it ends straight away. (I was trying to call my family in UK)I tried calling with out the first digit 0 or with the area code +44 nothing worked the calls were ending straight away.

1 REPLY 1
by
EE Community Support Team

Re: Can't use make calls and messages abroad but can use my data EE help please?

Hi @ Patrus1

 

Thanks for coming here.

 

Can you send texts ok?

 

What device are you using?

 

Also can you try and connect to an alternative network?

 

Speak soon 🙂

Can't find what you're looking for?

One of these options may help you find the answers you need.

Let's get started

Join the EE Community to ask, answer, learn and share.