by S106R
Explorer

Can't text or call in Germany!

Can't use my phone in Germany! Calls and texts aren't working. I can receive texts fine but I can't reply. 

 

Need this fixed asap..

 

 

3 REPLIES 3
by S106R
Explorer

Re: Roaming in Germany?!

Having the exact same issue. Can't text or phone. Need help asap! Have no means of communication without WiFi or 4G which isn't practical. 

by Grand Master
Grand Master

Re: Can't text or call in Germany!

@S106R: Did you activate roaming on your EE a/c before you left UK?

 

Try logging into your My EE account online & go to Menu / Manage Device / Roaming Abroad and also Call Abroad and Premium rate. They will show as ticked if roaming and calling abroad is activated. If they are not ticked, can you activate these settings?

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by
EE Community Support Team

Re: Can't text or call in Germany!

Hi @S106R.

 

In addition to the questions from @XRaySpeX, is there anyone else with you on EE?

 

Have you tried manually searching for a network in Germany?

 

Jon

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