28-09-2017 08:34 PM
Currently abroad and can make, receive calls no problem. Can also receive text messages, however unable to send. Check my account and international in enabled and tried to call customer services but costly to call. Any ideas ?
29-09-2017 10:17 AM - edited 29-09-2017 10:18 AM
Welcome to the community. 🙂
Whereabouts are you?
Please try the steps below to try and find a full connection to the network:-
Try re-booting your device
Try turning 4G off in ‘settings’
Perform a manual network search and try a different network operator:-
Please let me know if any of that works.
03-11-2017 03:23 PM
I’m having the exact same problem. I received a text saying that I can call and text but it’s not allowing me to... ive tried to reset it and restart my phone and it’s still saying that I’m barred.... I’m in Lithuania so I know 100% it should work as I’ve spoken to EE before travelling.. please help me