by sophiatakeuchi

Can’t send texts with 4gEE max plan

I’m in Australia with 4gEE Max plan and can’t send or receive texts or calls. 4g is working fine though. I have tried changing carriers but nothing happened. what should i do?

by Grand Master
Grand Master

Re: Can’t send texts with 4gEE max plan

Hi @sophiatakeuchi 


Log into your online account, then menu - manage device and ensure roaming and international calls are activated.



To contact EE Customer Services dial 150 From your EE mobile or 07953 966 250 from any other phone.

EE standard opening hours are 8am to 9pm weekday, 8am to 8pm on weekends.
EE Community Support Team

Re: Can’t send texts with 4gEE max plan

Morning @sophiatakeuchi


Hope you're having a great time in Australia.


Have you been able to follow the advice from @Northerner?


Can you now send texts?


Leanne 🙂

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