by sophiatakeuchi
Visitor

Can’t send texts with 4gEE max plan

I’m in Australia with 4gEE Max plan and can’t send or receive texts or calls. 4g is working fine though. I have tried changing carriers but nothing happened. what should i do?

2 REPLIES 2
by Grand Master
Grand Master

Re: Can’t send texts with 4gEE max plan

Hi @sophiatakeuchi 

 

Log into your online account, then menu - manage device and ensure roaming and international calls are activated.

 

Thanks




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by
EE Community Support Team

Re: Can’t send texts with 4gEE max plan

Morning @sophiatakeuchi

 

Hope you're having a great time in Australia.

 

Have you been able to follow the advice from @Northerner?

 

Can you now send texts?

 

Leanne 🙂

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