by jenyjane59 Investigator
Investigator

Can't send text from abroad

Hello,

i urgently need your help with this issue!i am presently in France and can't send text message from my iPhone??? I have been used to send text message before in France and now I can't anymore. However I can make and receive calls as well as receive text message from French and uk phone! Please can you help with this asap??!

1 REPLY 1
by
EE Community Support Team

Re: Can't send text from abroad

Hi @jenyjane59

 

Thank you for coming to see us from France 🙂

 

Did you activate Roaming before you went away?

 

If you didn't then that could be what the problem is.

 

Please see our Roaming with EE - What to do if you're having problems abroad support article.

 

Some of the hints, tips and tricks included may just get you activated.

 

If you are still having problems and are a pay monthly personal EE customer, please log in to My EE await a live chat with an advisor if you need one.

 

Thank you

 

Richard

 

🙂

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