23-02-2017 12:35 PM
I am in Mongolia on holiday, and although I can receive texts, I cannot send them. I have enough credit, and am connected to a network.
23-02-2017 01:09 PM
Can you make & receive calls?
23-02-2017 02:54 PM
23-02-2017 02:57 PM
Hi Karen, yes, I'm PAYG.
Aha! Yes, there is a call barring section. Under "all outgoing" it is on, and the outgoing international section is greyed out. I just pressed on the "all outgoing" option, and it prompted me for a password, but I don't think I have one.
23-02-2017 03:13 PM
Thanks, Karen! Unfortunately that's not working for me, when I enter 0000 I get the message "unexpected response from network".
23-02-2017 03:18 PM
23-02-2017 04:05 PM
24-02-2017 01:48 AM
Thanks both for helping, unfortunately neither code works.
Any tips on how to get in touch with customer service - the webpage only lists numbers to call, and as we've established on this thread, I can't use my phone! Is there a webchat function?
24-02-2017 02:36 AM
Open up the "+EE" on Get in touch .