by Kendo1952
Explorer

Can’t ring out from Germany

Any help can’t ring out whilst in Germany but can receive incoming calls on iPhone 7S

5 REPLIES 5
by Grand Master
Grand Master

Re: Can’t ring out from Germany

@Kendo1952  login to your EE online account and under manage this device enabled call abroad and premium rate numbers.  Then restart the device

 

by
EE Community Support Team

Re: Can’t ring out from Germany

Afternoon @Kendo1952

 

Welcome to the community 🙂

 

Have you been able to activate your call abroad and premium rate calls within your My EE account online?

 

Hope you're having a great time in Germany 🙂

 

Leanne.

by Kendo1952
Explorer

Re: Can’t ring out from Germany

Hi Leanne
Thanks for the info and it did work eventually.
Regards
Ken
Ps I’m enjoying Germany beer is good.
by Kendo1952
Explorer

Re: Can’t ring out from Germany

Hi Chris
All now ok thanks for the info.
Regards
Ken
by
EE Community Support Team

Re: Can’t ring out from Germany

Brilliant @Kendo1952

 

Thanks for coming back and letting us know this is all sorted.

 

Have a great time 🙂

 

Leanne.

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