07-08-2019 10:10 AM
I have an EE pay monthly contract and cannot make calls whilst in Tenerife. I can send texts and use the WiFi bit no calls at all
07-08-2019 12:12 PM
If on contract, did you activate roaming on your EE a/c before you left UK by texting ROAMING to 150?
Often just rebooting the phone is the simple remedy. Otherwise try logging into your My EE account online & go to Menu / Manage Device / Roaming Abroad and also Call Abroad and Premium rate. They will show as ticked if roaming and calling abroad is activated. If they are not ticked, can you activate these settings?