11-01-2017 01:26 PM
@CustomerService I took the £2 a day euro roaming before I left the UK, now in the Republic of Ireland and I can't make calls back to the UK. I'm on a monthly contract.
Very poor, sounds attractive and easy to set up as per website but totally useless if it doesn't work. How do you sort this?
11-01-2017 02:28 PM
Hi and welcome to the Community @Peter_B
So I can try and help can I get you to check a few things.
Please try and perform a manual network search and check if choosing a different provider helps.
If that does not work, please dial a number but put 0044 and drop the first 0 if this does not work, do let me know if you are using an EE personal or business account?
11-01-2017 02:51 PM
Hi Lee, thanks for the reply and the greeting.
Tried both your suggestions but no different, single quiet beep and goes back to the keypad.
11-01-2017 02:55 PM
As the suggestions did not work.
I have generated you a unique chat link to our customer service team, who will be happy to look into this for you.
This can be found in your Private Messages.
The link will be active from now till 9pm (UK TIME).
Let me know how you get on.