by James1940
Visitor

Can't make calls or texts abroad

I am currently away and had this proplem before and never been sorted so wondering if this might help? I am abroad and I can receive text messages and use data but I am unable to make calls or send them! Its not great when I am traveling in a group and need to contact them. Hope someone can help!

1 SOLUTION

Accepted Solutions
by Grand Master
Grand Master
Solution

Re: Can't make calls or texts abroad

@James1940   login to your EE online account and enable call abroad and premium rate numbers then restart the device.  You can do this also via the my EE app under controls 

2 REPLIES 2
by Grand Master
Grand Master
Solution

Re: Can't make calls or texts abroad

@James1940   login to your EE online account and enable call abroad and premium rate numbers then restart the device.  You can do this also via the my EE app under controls 

by
EE Community Support Team

Re: Can't make calls or texts abroad

Good Morning @James1940

 

Thanks for coming to the community. 

 

Have you been able to follow the advice from @Chris_B?

 

Are you now able to make calls and texts?

 

Speak soon, 

 

Katie 🙂

Can't find what you're looking for?

One of these options may help you find the answers you need.

Let's get started

Join the EE Community to ask, answer, learn and share.