27-05-2019 08:43 AM
Hi. I'm in Greece and can't make calls. Data roaming is working but can't make any out going calls or texts.
Solved! See the answer below or view the solution in context.
27-05-2019 11:04 AM
Hi @Tckeen,
Welcome to the community 🙂
I hope you having a brilliant time in Greece!
Have you been able to receive any calls or texts since you arrived?
If you have a pay monthly account, your international bar may still be active.
You can check this by logging into your My EE account online and go to Menu > Manage Device > Call abroad and Premium rate calls > This will show as ticked if you're set up for making calls when abroad.
Alex 🙂
27-05-2019 11:04 AM
Hi @Tckeen,
Welcome to the community 🙂
I hope you having a brilliant time in Greece!
Have you been able to receive any calls or texts since you arrived?
If you have a pay monthly account, your international bar may still be active.
You can check this by logging into your My EE account online and go to Menu > Manage Device > Call abroad and Premium rate calls > This will show as ticked if you're set up for making calls when abroad.
Alex 🙂
29-05-2019 05:09 PM
Thanks. Sorted now. Turned out to be a premium call Barr that was the issue. Thanks
29-05-2019 05:31 PM
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