Highlighted
by Tckeen
Explorer

Can't make calls from greece

Hi. I'm in Greece and can't make calls. Data roaming is working but can't make any out going calls or texts.

1 SOLUTION

Accepted Solutions
by
EE Community Team
Solution

Re: Can't make calls from greece

Hi @Tckeen,

 

Welcome to the community 🙂

 

I hope you having a brilliant time in Greece! 

 

Have you been able to receive any calls or texts since you arrived?

 

If you have a pay monthly account, your international bar may still be active.

 

You can check this by logging into your My EE account online and go to Menu > Manage Device > Call abroad and Premium rate calls > This will show as ticked if you're set up for making calls when abroad.

 

 

Alex 🙂

View solution in original post

3 REPLIES 3
by
EE Community Team
Solution

Re: Can't make calls from greece

Hi @Tckeen,

 

Welcome to the community 🙂

 

I hope you having a brilliant time in Greece! 

 

Have you been able to receive any calls or texts since you arrived?

 

If you have a pay monthly account, your international bar may still be active.

 

You can check this by logging into your My EE account online and go to Menu > Manage Device > Call abroad and Premium rate calls > This will show as ticked if you're set up for making calls when abroad.

 

 

Alex 🙂

View solution in original post

by Tckeen
Explorer

Re: Can't make calls from greece

Thanks. Sorted now. Turned out to be a premium call Barr that was the issue. Thanks

by
EE Community Support Team

Re: Can't make calls from greece

Thanks for the update @Tckeen

 

Enjoy the rest of your trip. 🙂

 

James

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