by Lhemm92
Visitor

Can’t make calls from Italy

I’m attempting to call hone from Italy but am receiving a “calls barred” response from the network here. I’ve tried both to change networks manually and use 0044... but neither makes any difference. Have tried all available networks. Any ideas? I’ve had my text saying that my calls, data etc would be used normally. Data is fine.

2 REPLIES 2
by Grand Master
Grand Master

Re: Can’t make calls from Italy

@Lhemm92   Login to your EE online account or my EE app and enabled call abroad and premium rate numbers. 

by
EE Community Support Team

Re: Can’t make calls from Italy

Hi @Lhemm92

 

Welcome to the community.:)

 

Sounds like @Chris_B may be correct. Are you able to log into your My EE account and check your roaming and international calling status?

 

Chris

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