by Jimmyking1986
New Member

Can't make calls abroud

Called ee before travelling abroad. Said all set up and don't be charged additional, however I'm unable to make calls says the numbers are restricted. Please can you advise how I can make calls 

1 SOLUTION

Accepted Solutions
by Profile closed
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Solution

Re: Can't make calls abroud

Hello @Jimmyking1986 it sounds like international call barring is still enabled on your account. To disable it please call customer service on +447953 966 250 from another phone who have access to accounts. If it is an EE personal pay monthly account you can also access Live Chat:

 

https://community.ee.co.uk/t5/Pay-monthly/EE-Live-Chat-ways-to-chat-online/td-p/527811

 

🙂

1 REPLY 1
by Profile closed
Not applicable
Solution

Re: Can't make calls abroud

Hello @Jimmyking1986 it sounds like international call barring is still enabled on your account. To disable it please call customer service on +447953 966 250 from another phone who have access to accounts. If it is an EE personal pay monthly account you can also access Live Chat:

 

https://community.ee.co.uk/t5/Pay-monthly/EE-Live-Chat-ways-to-chat-online/td-p/527811

 

🙂

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