Can’t make calls abroad

I’m unable to make calls from abroad,  I can use my date no problem but when I try to make a call it cuts off before it even rings.  Couldn’t find a live chat on my EE app.  Any help would be great 

by Grand Master
Grand Master

Re: Can’t make calls abroad

Hi @Stephen136 


Have you activated international calls?


Log into your on line account and then Menu - Manage Device - make sure you have activated roaming and international calls.
From the MyEE app Current Usage - Controls - activate use phone abroad and make international and premium calls


To contact EE Customer Services dial 150 From your EE mobile or 07953 966 250 from any other phone.

EE standard opening hours are 8am to 9pm weekday, 8am to 8pm on weekends.

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