07-08-2019 06:33 AM
Is roaming activated on your account?
Try logging into your online account, then menu - manage your device, then tick roaming and international calls.
07-08-2019 09:48 AM - edited 07-08-2019 09:49 AM
07-08-2019 11:01 AM
Roaming is on and 4g active but get message saying the service you are trying to use is either restricted or is unavailable - have turned phone on/off but we was supposed to have set all this up for me correctly. Thanks