28-03-2018 08:16 PM
Hi Im in Australia and after getting Travel option text saying I can have 500 mb for £6 a day now my only options are £4.80 for 40 mb or £8 for 100. Very frustrating. Can you help?
29-03-2018 06:54 AM
Hi @nuttym I assume you mean the travel data pass? What happens if you text TRAVEL to 150?
29-03-2018 08:19 AM - edited 29-03-2018 08:20 AM
Hi @nuttym
Welcome to the community.
I hope you're having a brilliant time in Australia so far.
What options are you given on the add-on status help page?
Did you get a chance to follow @chistery's advice too?
Chris
29-03-2018 08:32 AM
Hi again. Thanks for getting back to me. It seems the addon is only possible in certain spots at that price! Bought it on Tuesday on Bondi then couldn't get it anywhere in the city yesterday and then available again on Bondi today. Provider has been Optus AU every time. Odd?!
29-03-2018 08:35 AM
29-03-2018 08:36 AM
It says I already have it. But doesn't actually give it to me
29-03-2018 08:40 AM - edited 29-03-2018 08:40 AM
Yes, that it really odd, @nuttym.
If it is available in one part of Australia, it should be available in all areas at the same cost (signal providing).
Could you try another Australian operator?
Thanks
Chris
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