by Grangerbrigit
Explorer

Can’t get network service in Tenerife

 
4 REPLIES 4
by Grand Master
Grand Master

Re: Can’t get network service in Tenerife

@Grangerbrigit  Login to your online account and enable roaming, you’ll also need to enable call abroad and premium rate numbers, then restart the device. 

by
EE Community Support Team

Re: Can’t get network service in Tenerife

Hi @Grangerbrigit.

 

Thanks for coming to the community.

 

Let us know if you manage to get a signal after following @Chris_B's advice and activation roaming in your My EE Account.

 

If it's already active, could you try manually searching for another network?

 

Jon

by Grangerbrigit
Explorer

Re: Can’t get network service in Tenerife

Thanks will try

Regards
Brigit
by
EE Community Support Team

Re: Can’t get network service in Tenerife

Let us know how you get on @Grangerbrigit

 

Leanne 🙂

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