by Powlie
Explorer

Can't dial mobile numbers from Dominican Republic

I can ring landline but I am unable to call any mobile numbers or voicemail. I am getting three bleeps and the call cuts off

1 SOLUTION

Accepted Solutions
by
EE Employee
Solution

Re: Can't dial mobile numbers from Dominican Republic

Hi @Powlie and welcome back to the Community.

 

Please try turning off 4G and then perform a manual network search if this has not been done already.

 

Let me know how that goes.

 

Many thanks,

 

Lee

4 REPLIES 4
by Grand Master
Grand Master

Re: Can't dial mobile numbers from Dominican Republic

Hi,  

 

Try adding +44 before the number. 

 

Thanks 




To contact EE Customer Services dial 150 From your EE mobile or 07953 966 250 from any other phone.

EE standard opening hours are 8am to 9pm weekday, 8am to 8pm on weekends.
by
EE Employee

Re: Can't dial mobile numbers from Dominican Republic

Welcome to the Community @Powlie

 

As well as what @Northerner has advised, you could also try doing a manual network selection in settings.

 

Let us know how it goes!

 

Thanks - Karen. Smiley Happy

by Powlie
Explorer

Re: Can't dial mobile numbers from Dominican Republic

I tried a manual selection as per a conversation with support...when you dial out you the call rings once and then crackles...if you auto select (orange) it won't even dial out!! 

 

I can can receive calls and text so this is a mystery 

by
EE Employee
Solution

Re: Can't dial mobile numbers from Dominican Republic

Hi @Powlie and welcome back to the Community.

 

Please try turning off 4G and then perform a manual network search if this has not been done already.

 

Let me know how that goes.

 

Many thanks,

 

Lee

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