by Emmarr09
Explorer

Can't connect to any networks in USA

I'm in USA and I can't connect to any networks just says no service?  

4 REPLIES 4
by Grand Master
Grand Master

Re: Can't connect to any networks in USA

@Emmarr09  It sounds like you didn't enabled roaming before you left the UK.   @James_B @Karen_C. Can you please help with this.  Thanks 

 

@Emmarr09 What type of contract do you have with EE ? 

by
EE Community Support Team

Re: Can't connect to any networks in USA

Hi @Emmarr09,

 

Welcome to the EE Community.

 

Are you using an EE, Orange or T-Mobile plan?

 

Is it a pay as you go or pay monthly account?

 

Thanks

 

James

by Emmarr09
Explorer

Re: Can't connect to any networks in USA

EE and it's pay monthly.

I finally managed to get into my account after I posted this and I saw that I hadn't enabled it, I've clicked to enable it and it said it would connect within 24 hours I'm near enough at the 24 hours and nothing's happened

Sent from my iPhone
by
EE Employee

Re: Can't connect to any networks in USA

Morning @Emmarr09

 

Thanks for getting back to us!

 

It can take a while to activate if you're already abroad.

 

Try turning your phone off and leave it for the full 24 hours before turning it back on.

 

I'll send you a Private Message with a link to the Chat Team, just in case you need it.

 

Enjoy your time in America! Smiley Happy

 

Thanks - Karen.

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