12-05-2017 04:55 PM
Now abroad and realise roaming isn't on. Logged into my account via WiFi but turn on roaming button gives an error message. I can't text 150, I can't call, I can't find live chat option , I can't see private message option, no email address listed. How the **** can I contact ee abroad when I only have WiFi?
12-05-2017 05:00 PM
Hi @GarethTyas and welcome to the Community
So I can try and help, please may I get you to perform a manual network search and choose a network other than what you are on.
Please also can I get you to try and ring using format of 00447*********
Also, please let me know If you are using an EE personal or business account?
12-05-2017 05:12 PM
In Malta, it automatically registered with go mobile. Tried other networks manually but didn't register. Went back to go mobile and texts now going through.
Thanks for your help.