by Dawnymouse Investigator
Investigator

Can't call or text in europe

Hi there, have been in Europe for 3 weeks and phone worked fine until yesterday. Now it won't allow calls or texts at all. Any ideas?!  Thanks

3 REPLIES 3
by
EE Community Support Team

Re: Can't call or text in europe

Hi @Dawnymouse

 

Welcome to the community.

 

Do you hear a recorded message when you try and make a call?

 

Are you with us on pay as you go or pay monthly?

 

Leanne 🙂

by Dawnymouse Investigator
Investigator

Re: Can't call or text in europe

Hi, thanks, managed to get through and they had reset my account to not being able to call/text abroad for some reason!

Thanks
by
EE Community Support Team

Re: Can't call or text in europe

Hi @Dawnymouse

 

Thanks for coming back to me 🙂

 

Have they now removed this for you?

 

Can you now call and send texts?

 

Hope you are having a great time.

 

Leanne.

 

 

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