by WafaringIan
Explorer

Can't call or text from abroad

When I'm abroad I can use data services without issue, but can't make calls or send texts. I'm an an EE personal customer. Any help would be much appreciated.

3 REPLIES 3
by
EE Community Support Team

Re: Can't call or text from abroad

Hello there @WafaringIan

 

Thanks for coming to the community.

 

Are you able to receive calls and texts when abroad?

 

Also, are you with us on a pay monthly or pay as you go account?

 

Speak soon, Leanne 🙂

by WafaringIan
Explorer

Re: Can't call or text from abroad

Hi Leanne,

Thanks for the quick response, I can receive both texts and calls, and I am a pay monthly customer.

Thanks,
Ian
by
EE Employee

Re: Can't call or text from abroad

Hi @Wafaringlan

 

I have sent you a private message to assist.

 

Many thanks,

 

Lee

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