by mykrobas
Explorer

Can't call or text abroad

Hello,

 

Could someone from EE support contact me in any way? I am abroad and cannot call the 150 or any other number.

I am personal EE pay monthly customer and have EU minutes and texts included in my plan. Please activate roaming international calls for me because for some reason customers can't do this through EE account or phone settings.

Or at least contact me ASAP.

 

Thank you.

 

Kind Regards,

Vilius Tarasevicius

1 REPLY 1
by Profile closed
Not applicable

Re: Can't call or text abroad

Hello @mykrobas no one can contact you from here and access to accounts is not allowed. You would need to call customer service on +447953 966 250 from another phone (lines open at 8am UK time) or speak to Live Chat who can look in to this. :):

 

https://community.ee.co.uk/t5/Pay-monthly/EE-Live-Chat-ways-to-chat-online/m-p/527811

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