07-08-2018 09:52 AM
I can’t call my brother’s Greek mobile when I’m roaming in Greece. It just hangs up immediately. I can call him fine when I’m in the UK. I can also call all other Greek mobiles her. I’m roaming in Greece including those on his network (wind). I’ve checked his phone - no specific setting I can see blocking me or roaming phones. He’s asked his provider, they can’t see anything blocking on their side. Any clues?
07-08-2018 12:03 PM
Welcome to the community.
Do you get any kind of error message before it hangs up?
Are you able to manually log onto a different network and then back onto your current one?
Hope to hear back from you soon 🙂
08-08-2018 02:13 PM
08-08-2018 02:35 PM
Thanks for letting me know @ANGELOS.
I'd recommend getting in touch with our customer service team to have a look into this further.
They will be able to check your account and see if there are any issues.
Let me know how you get on.