by Graemebeer
Explorer

Can't call from abroad

All functions working except making calls. Why not ?

4 REPLIES 4
by Grand Master
Grand Master

Re: Can't call from abroad

Hi, 

 

Tried restarting your phone? Made sure roaming is activated on your handset,  and lastly added +44 to the numbers you are dialing (assuming you are calling the UK). 

 

Thanks 




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by
EE Community Support Team

Re: Can't call from abroad

Hi @Graemebeer

 

Welcome to the EE Community, thanks for joining 🙂

 

Did the advice from @Northerner help get your calls connected?

 

It may also be worth trying a manual network search and selecting another available network. You can find instructions on how to do so on our Roaming help support article.

 

Please let me know how you get on.

 

Chris 🙂

by Graemebeer
Explorer

Re: Can't call from abroad

Having real trouble tried everything

Thanks Very Much
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by
EE Community Support Team

Re: Can't call from abroad

Hi @Graemebeer

 

Thanks for getting back to us.

 

I recommend getting in touch with our customer service team to look into this further (follow instructions on there for business customers if you have a business account with us).

 

Let me know how you got on, once you've spoken to them.

 

Chris 🙂

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