12-10-2019 05:28 AM
@Paddymru : Where are you?
12-10-2019 10:29 AM
Good Morning @Paddymru.
Thanks for coming to the community.
Was your SIM activated in the UK? a pay as you go SIM will activate when a chargeable call or text is made.
Have you tried a manual network selection? you can do this by following these steps:
iPhone – Settings > Mobile Data > Network Selection > Turn off Automatic
Android – Settings > More Networks > Mobile Networks > Network Operators > Tap OK
Windows – Settings > Mobile Network > Network Selection > Tap on start manual search
14-10-2019 03:32 AM
Good morning @Katie_B
Ive tried your proposed solutions but in vain. I transferred my contract to pay as you go in August and I was away when it was activated and now I’m in Mauritius with enough money on the acc. but when tried to call it still say that calls are barred
14-10-2019 03:38 AM
You needed to be in UK when your PAYG SIM was activated & have used it there.