02-08-2017 07:38 PM
Hi @Derekaps and welcome to the community.
So I can try and help, please may I get you to perform a manual network search and choose a network other than what you are on.
Please also can I get you to try and dial a friend or family member using format of 00447*********, did this work?
02-08-2017 08:22 PM
Have you try with 00447 ***or +447 *** before number to call back to your family and friends in UK?
Try that might work for you?