by DebbieLand
Explorer

Can't access my travel data

Can't access my data even though it states my phone is registered for roaming.So paid for travel data but wasn't able to use it.

3 REPLIES 3
by
EE Community Support Team

Re: Can't access my travel data

Hi there @DebbieLand

 

Thanks for coming to the community.

 

Can you make calls and send texts?

 

What happens when you try and access data?

 

Thanks.

 

Leanne 🙂

 

 

 

 

Highlighted
by DebbieLand
Explorer

Re: Can't access my travel data

Hi
Yeh I can text and receive calls, didn't make calls.
When I try use the data I bought it keeps saying not connected to internet.
And it just keeps buffering but not connecting.
by
EE Community Support Team

Re: Can't access my travel data

Hi there @DebbieLand

 

Thanks for coming back to me.

 

What phone are you using?

 

Also, which country are you in?

 

Speak soon 🙂

 

Leanne.

Can't find what you're looking for?

One of these options may help you find the answers you need.

Let's get started

Join the EE Community to ask, answer, learn and share.

Recent solutions