by Leanne86
Visitor

Can i use my mobile abroad including data? (Turkey)

I wondered if i can just use my mobile abroad, data included? Or do i need to do anything before i go? (Turkey)

1 SOLUTION

Accepted Solutions
by Grand Master
Grand Master
Solution

Re: Can i use my mobile abroad including data? (Turkey)

Hi @Leanne86

 

Yes you can if roaming is activated on your account.

 

Turkey isn't part of EE EU roaming so you will have to pay for an add on. Please see the associated costs here: https://ee.co.uk/help/add-ons-benefits-and-plans/call-or-going-abroad/roaming-costs/countries/turkey...

 

Thanks




To contact EE Customer Services dial 150 From your EE mobile or 07953 966 250 from any other phone.

EE standard opening hours are 8am to 9pm weekday, 8am to 8pm on weekends.
2 REPLIES 2
by Grand Master
Grand Master
Solution

Re: Can i use my mobile abroad including data? (Turkey)

Hi @Leanne86

 

Yes you can if roaming is activated on your account.

 

Turkey isn't part of EE EU roaming so you will have to pay for an add on. Please see the associated costs here: https://ee.co.uk/help/add-ons-benefits-and-plans/call-or-going-abroad/roaming-costs/countries/turkey...

 

Thanks




To contact EE Customer Services dial 150 From your EE mobile or 07953 966 250 from any other phone.

EE standard opening hours are 8am to 9pm weekday, 8am to 8pm on weekends.
by
EE Community Support Team

Re: Can i use my mobile abroad including data? (Turkey)

Good Morning @Leanne86.

 

Welcome to the community. 

 

I love Turkey, what part are you heading to? 

 

@Northerner is absolutely correct, you will need to purchase some data as this is not included in any of our price plans. 

 

To check you have roaming activated simply log in to your My EE and follow these steps:

 

Menu > Manage Device > Enable 'Roaming abroad' & 'Call abroad and premium rate'

 

Have a great trip, Katie 🙂

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