by Acr2
Visitor

Can I use phone in Krakow

Can I use data etc in Krakow 

2 REPLIES 2
by Grand Master
Grand Master

Re: Can I use phone in Krakow

Hi @Acr2 

 

Yes you can roam as at home (15GB data fair use limit)

 

Just text ROAMING to 150 to ensure your service is activated.

 

Thanks




To contact EE Customer Services dial 150 From your EE mobile or 07953 966 250 from any other phone.

EE standard opening hours are 8am to 9pm weekday, 8am to 8pm on weekends.
by
EE Community Support Team

Re: Can I use phone in Krakow

Morning @Acr2

 

Welcome to the community 🙂

 

As @Northerner has advised, you can use your inclusive calls, texts and up to 15GB of data within Krakow.

 

If you have a pay monthly account, you will need to check you are set up for roaming

 

To do this log into your My EE account online go to Menu > Manage Device > Roaming Abroad and also Call Abroad and Premium rate> They will show as ticked if roaming and calling abroad is activated.

 

Hope you have a lovely time 🙂

 

Leanne.

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