17-09-2019 09:49 AM
I’ve just gone to Paris and I can’t use my phone at all my 4g or anything isn’t working, but I called customer services whilst I was still in cardiff and they said that I can use it without charge her nothing is working
17-09-2019 11:56 AM
Good Afternoon @Courtney1999.
Thanks for coming to the community.
Are you connected to a network?
Have you tried a manual network selection by following these steps?:
Settings > Mobile Data > Network Selection > Turn off Automatic
When you try make a call what are you presented with?