16-02-2017 01:12 PM
I am traveling to Austria can I use my 10 gig of data when I arrive there or do I need to buy extra data to use there??
16-02-2017 01:16 PM
@Jameswild Not you can not sorry. If your on a EE extra tariff you might have an allowance that can be used. Other than that you need to purchase a data roaming bundle.
Text RO Austria to 150 to see your options.
And also text ROAMING to 150 to enabled roaming on your account.
16-02-2017 01:16 PM - edited 16-02-2017 01:18 PM
Thank you for taking the time to visit the Community today.
This will depend on what plan you currently have.
If you are on a Pay Monthly plan before the 17th August 2016, these plans do not include EU data and you would need to purchase these separately. If you are on a Pay Monthly plan after the 17th August 2016, these plans include EU data and you can use your phone like you do in the U.K.
If you are on a Business Plan, some business plans include EU data and you would need to check the relevant Business Price Guide to verify if your plan includes EU data.
17-02-2017 11:24 AM
To be clear, are the current 10GB and 30GB pay monthly contracts allowing full use of texts/calls and data abroad ? It says "Use UK calls, texts and data abroad"
- Which countries are included please?
- Does it means calls and Texts to UK only, or also calls from say Austria to Austria ?
Thanks (I need to know before I move from Three 🙂 )
17-02-2017 11:29 AM
Thank you for taking the time to reply @jedpause.
Could you confirm, are you referring to the 10GB and 30GB SIM only plans from EE?
17-02-2017 11:35 AM
17-02-2017 11:51 AM - edited 17-02-2017 11:51 AM
Thank you for the clarification @jedpause.
The £23 10GB and the £30 30GB SIM only plans can be used in the EU.
With these plans you can use the minutes and text messages while roaming in the EU to call and text back to the U.K. and other European numbers (for example, France to France or France to Germany etc).
You can use all of the 10GB data while roaming in the EU. However, with the 30GB plan, you can only use up to 15GB while roaming within the EU.
by Kerry83 a week ago