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by HHU Investigator
Investigator

Can I use my number when I stay in Italy?

If I wan to use my number do I need change my number pack?

1 SOLUTION

Accepted Solutions
by Profile closed
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Solution

Re: Can I use my number when I stay in Italy?

Hello @HHU yes you can use your EE phone when roaming abroad. If it is a PAYM account you just need to make sure roaming is enabled at least 24-48hrs before you fly by texting the code ROAMING to 150:

 

http://ee.co.uk/help/add-ons-benefits-and-plans/call-or-going-abroad/roaming-using-your-phone-abroad

 

🙂

5 REPLIES 5
by Profile closed
Not applicable
Solution

Re: Can I use my number when I stay in Italy?

Hello @HHU yes you can use your EE phone when roaming abroad. If it is a PAYM account you just need to make sure roaming is enabled at least 24-48hrs before you fly by texting the code ROAMING to 150:

 

http://ee.co.uk/help/add-ons-benefits-and-plans/call-or-going-abroad/roaming-using-your-phone-abroad

 

🙂

by
EE Employee

Re: Can I use my number when I stay in Italy?

Hi @HHU and welcome to the community.

 

So I can try and assist, please, can you let me know if you are on pay monthly or pay as you go.

 

Many thanks,

 

Lee

by HHU Investigator
Investigator

Re: Can I use my number when I stay in Italy?

yes! I pay 15 pounds for every month.

by HHU Investigator
Investigator

Re: Can I use my number when I stay in Italy?

Thanks very much!

by
EE Community Support Team

Re: Can I use my number when I stay in Italy?

Great thanks @HHU

 

If you are with us on pay monthly please give us a call before you go abroad to get the Roaming set up 🙂

 

If you are on pay as you this is all set up for you already!

 

Hope you have a great time.

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