by AlanGiles1968
Explorer

Can I have my data turned off when I go on holiday to Egypt in 2 weeks ???

 
5 REPLIES 5
by Grand Master
Grand Master

Re: Can I have my data turned off when I go on holiday to Egypt in 2 weeks ???

@AlanGiles1968: Yes, just turn Mobile Data & Data Roaming OFF in your phone's Settings.

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To phone EE: The local rate landline number +44 207 362 0200 or Freephone +44 800 079 8586 - Option 1 for Mobiles; Option 2 for 4G WiFi; Option 3 for Home Broadband & EE TV.

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by Ace Contributor
Ace Contributor

Re: Can I have my data turned off when I go on holiday to Egypt in 2 weeks ???

With EE, you need to buy a data add-on when outside of the EU, you cannot just use data and get a large bill, so even if you leave data roaming enabled, unless you go to the add-on page and buy data, you won't be charged anything.

 

That said, just turn data roaming off in your menu.

by AlanGiles1968
Explorer

Re: Can I have my data turned off when I go on holiday to Egypt in 2 weeks ???

Thank you I went to Tunisia in November and when it said I was hooked up to the hotel Wfi I must not have been and came home to a £189 bill !! 

by Grand Master
Grand Master

Re: Can I have my data turned off when I go on holiday to Egypt in 2 weeks ???

Were you then on Orange or T-M? On EE that could only be for calls & texts if you never bought roaming data add-ons.

__________________________________________________________________________________________
If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE: The local rate landline number +44 207 362 0200 or Freephone +44 800 079 8586 - Option 1 for Mobiles; Option 2 for 4G WiFi; Option 3 for Home Broadband & EE TV.

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC
by
EE Community Support Team

Re: Can I have my data turned off when I go on holiday to Egypt in 2 weeks ???

Hi @AlanGiles1968

 

Welcome to the community. 🙂

 

What kind of phone do you have?

 

Chris

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