by Kenny34
Explorer

Can I call the numbers in the country I'm in with EE Roam Like Home or just UK?

I was wondering that if, for example, I were in Italy, if I could call and text the numbers in Italy without any extra charges because of EE Roam Like Home. Thanks 

4 REPLIES 4
by Ace Contributor
Ace Contributor

Re: Can I call the numbers in the country I'm in with EE Roam Like Home or just

Hi,

@Kenny34 If you have new Max Plan (if you upgrade or get a new price plan after 10 May)

Then you can call in Italy and back UK and EU free . But if your price plan before 10th May then if you have include EU roaming then yes you can call free in Italy when you are in there.

from 15 June every one can use his phone like home in EU.

Click here Free EU roaming for more details 

http://ee.co.uk/help/add-ons-benefits-and-plans/call-or-going-abroad/roaming-customers-after-10th-ma...

Many Thanks 

 

 

by Kenny34
Explorer

Re: Can I call the numbers in the country I'm in with EE Roam Like Home or just

I got my plan on the 3rd of June so I would be able to? 

by Skilled Contributor
Skilled Contributor

Re: Can I call the numbers in the country I'm in with EE Roam Like Home or just

Which plan are you on, exactly?

Are you travelling before the 15th June?

 

If you're only travelling after the 15th, then you'll be able to call numbers in the EU country you're in inclusive in your plan minutes, same as everyone else.

 

If you're travelling before the 15th June, you need to check the particulars of your plan - if it's a Pay Monthly plan, it should include EU calls from the start.

by
EE Employee

Re: Can I call the numbers in the country I'm in with EE Roam Like Home or just

Fantastic info @DonDino

 

Hello @Kenny34

 

As advised by @DonDino if you're travelling after the 15th of June - all your calls and text to numbers in Italy or back to the UK will be come out of your inclusive minutes.

 

If you need any more information, let us know.

 

Thanks - Karen. Smiley Happy

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