by SamH0301
Visitor

Calls to UK numbers not working

I am currently in France and my plan includes roaming for free. My data is working fine and I can call French numbers but I cannot call or text English numbers. I have already tried adding +44 to the numbers in place of the 07. 

2 REPLIES 2
by
EE Community Support Team

Re: Calls to UK numbers not working

Hi @SamH0301,

 

Thanks for visiting the EE Community.

 

It sounds like there may be an international calling bar on your account. You can remove this in My EE by selecting 'Manage device' from the menu and ticking the 'Call abroad and premium rate' option.

 

Hope this helps.

 

James

by Grand Master
Grand Master

Re: Calls to UK numbers not working

Just to be sure the '+44' replaces just the initial '0'.

 

Try texting UNBAR to 150.

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