25-09-2019 04:54 PM
I've arrived in the US and have no network coverage. I've tried turning data roaming on but nothing shows up. Network selection is turned on to automatic.
I didn't text Roaming to 150 before I came and now, there seems to be no way to do so, without a mobile signal! Can you help?
25-09-2019 05:48 PM
If you are on contract, try logging into your MyEE account online & go to Menu / Manage Device / Roaming Abroad and also Call Abroad and Premium rate. They will show as ticked if roaming and calling abroad is activated. If they are not ticked, can you activate these settings?
PAYG is auto enabled for roaming. You don't need to & can't do any of the above.
26-09-2019 09:22 AM
Thanks for trying this for me.
Can you try these steps below;
Let me know how this goes 🙂
26-09-2019 12:20 PM
I woke up this morning with network, before I needed to try your suggestion. Maybe it just took 24 hours for it to be activated? Anyway, hopefully that will be it sorted now. Thanks for your help.