by Ianjones84
New Member

Calls and texts not working abroad

I hoping someone can help me on here!


I'm currently in the Netherlands and my calls and texts are not working.


Mobile internet is working fine.


Are there any settings I can look at to fix this?


Thanks in advance.

EE Community Support Team

Re: Calls and texts not working abroad

Hi there @Ianjones84


Thanks for posting on the community 🙂


Are you with us on pay as you go or pay monthly?


If you have a pay monthly account, can you try the below steps;


Log into your My EE account online and go to Menu > Manage Device > Roaming and Call abroad and Premium rate calls > are they showing as ticked?


If not, can you activate these settings?


Let me know how you get on.



Can't find what you're looking for?

One of these options may help you find the answers you need.

Let's get started

Join the EE Community to ask, answer, learn and share.