26-07-2018 09:40 PM
@TomBlair Have you enabled intro and premium rate numbers from within your online account settings.
27-07-2018 08:34 AM
Thanks for coming back to me @TomBlair
Our customer services team will be able to help get this set up for you.
I recommend logging into your My EE account on your phone's browser (not the app) or a computer.
Once you're logged in, a chat window will pop up when an advisor is available.
Let me know how you get on 🙂