by AngelsV
New Member

Calling and texting while in the EU

I’m currently in Hungary and I am unable to text abroad or make outgoing calls? I have roaming on. And my plan includes EU calls and texts.

1 SOLUTION

Accepted Solutions
by Grand Master
Grand Master
Solution

Re: Calling and texting while in the EU

Hi @AngelsV 

 

You need to activate international calls as well as roaming. Log into your account and then menu - manage your device. Ensure both roaming and international calls are active.

 

Thanks




To contact EE Customer Services dial 150 From your EE mobile or 07953 966 250 from any other phone.

EE standard opening hours are 8am to 9pm weekday, 8am to 8pm on weekends.
1 REPLY 1
by Grand Master
Grand Master
Solution

Re: Calling and texting while in the EU

Hi @AngelsV 

 

You need to activate international calls as well as roaming. Log into your account and then menu - manage your device. Ensure both roaming and international calls are active.

 

Thanks




To contact EE Customer Services dial 150 From your EE mobile or 07953 966 250 from any other phone.

EE standard opening hours are 8am to 9pm weekday, 8am to 8pm on weekends.

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