23-04-2018 03:18 PM
Looking at the EE roaming information for the USA, it states that new (post May 2017) Max plans have inclusive calls and texts to the EE Europe Zone.
The EE Europe Zone has an asterisk, and attached to said asterisk it has a list of countries in the EE Europe Zone.
It also states that 'New Max Plans from the 10th May 2017 include the above plus Australia, Canada, Mexico, New Zealand and USA.'. Does this mean that calls and texts to USA numbers will be inclusive while I'm in the USA? Becuase that's definitely what the page implies...
Solved! See the answer below or view the solution in context.
23-04-2018 04:11 PM
23-04-2018 04:11 PM
24-04-2018 06:07 PM
Hi @Lee_H, thanks for the reply 🙂
Is this only when roaming in the USA, or is it at all times? My allowances do say 'UK, EU & select countries minutes - Unlimited minutes'.
24-04-2018 08:04 PM
@Richard_C how is that going to answer my question? Please re-read and understand it, and then tell me how you'd expect that it'd answer it.
25-04-2018 04:47 AM
What do you mean by "all times"? Are you meaning "all places"?
With a Max Plan you may call nos. in the UK, the EU & the 5 other non-EU countries, incl USA, from anywhere in the EU (outside UK) & the 5 other non-EU countries. It has no bearing on calls from UK which are classed as International calls & are always chargeable.
25-04-2018 05:34 AM - edited 25-04-2018 05:36 AM
@Liam_W You can call US numbers while in the US and you can call EU numbers while in the EU you can not call US or EU numbers while in the UK as your not roaming when in the UK.
25-04-2018 07:24 AM
You can also call any number within any of your roaming zones whilst you are roaming as well.
i.e. USA to EU whilst roaming in the US for example.
This is the whole stupidity of EE’s system in that calls abroad (to the USA for example) whilst you are back in the U.K. are not included, but they are when you are roaming!!!
by Paulramsey68 a week ago